Terms & Conditions
Terms & Conditions
Effective Date: September 8th, 2026
Welcome to feelswave.com (the "Site"), operated by Macky Designs LLC DBA The Wave Room ("FeelsWave," "we," "us," or "our"). These Terms & Conditions ("Terms") govern your use of the Site, including browsing, booking services, purchasing items from our wellness shop, sending tips, subscribing to our newsletter, or participating in our live stream.
By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
1. Eligibility
You must be at least 18 years of age to use this Site or book any service offered by FeelsWave. If you are booking a Reading or Workshop, additional consent and waiver terms apply — see Section 6 below.
2. Our Services
FeelsWave offers meditation classes, full moon circles, sound baths, wellness workshops, spiritual readings, a wellness shop, and a live-streamed session offering guided meditation, music, and conversation.
Services and offerings are subject to change at any time without notice.
3. Bookings, Refunds & Credit
All bookings for Workshops and Readings are subject to our Refund & Credit Policy, which covers cancellations, rescheduling, no-shows, and credit expiration. By booking a service, you agree to the terms of that policy.
4. Wellness Shop
If you purchase physical or digital items through our wellness shop, product descriptions are provided in good faith but are not guaranteed to be fully accurate at all times (e.g., due to inventory changes). We reserve the right to limit quantities, correct errors, or cancel orders at our discretion. Shop purchases made with credit are subject to the same Refund & Credit Policy referenced above.
5. Tips
The "Send a Tip" button on our Site is processed entirely through PayPal. Tips are voluntary and non-refundable. FeelsWave does not collect or store any payment information submitted through PayPal — see our Privacy Policy for details.
6. Readings & Workshops — Waiver of Liability
Participation in any Reading or Workshop, whether in person or virtual, is subject to our Waiver of Liability and Disclaimer, which you must agree to prior to booking. That waiver covers, among other things, the nature of Readings as subjective and interpretive, and is not a substitute for professional medical, psychological, or financial advice.
7. Live Stream
Our live stream is offered on our own Site, is not monetized through ads or third-party platforms, and is intended as a private, community-oriented experience. Content shared during the live stream (guided meditations, Oracle readings, conversation) is for general inspiration and entertainment purposes only, and is not a substitute for professional advice of any kind.
8. User Conduct
When using the Site, you agree not to:
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Use the Site for any unlawful purpose
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Attempt to gain unauthorized access to the Site or its systems
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Copy, reproduce, or redistribute Site content without our permission
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Post or transmit harmful, abusive, or disruptive content, if any interactive or comment features are made available
9. Intellectual Property
All content on the Site — including but not limited to the "FeelsWave" name and branding, text, graphics, images, videos, and live stream content — is the property of Macky Designs LLC DBA The Wave Room, unless otherwise noted, and may not be copied, reproduced, or used without our prior written permission.
10. Disclaimer of Warranties
The Site and all services are provided "as is" and "as available," without warranties of any kind, express or implied. We do not guarantee that the Site will be uninterrupted, error-free, or secure at all times.
11. Limitation of Liability
To the fullest extent permitted by law, FeelsWave and Macky Designs LLC DBA The Wave Room shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Site or its services. This limitation is in addition to, and does not replace, the specific waiver of liability you agree to when booking a Reading or Workshop.
12. Privacy
Your use of the Site is also governed by our Privacy Policy [link to Privacy Policy], which explains what information we collect and how we use it.
13. Changes to These Terms
We may update these Terms from time to time. The "Effective Date" at the top of this page reflects the most recent update. Continued use of the Site after changes take effect constitutes acceptance of those changes.
14. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
15. Contact Us
If you have questions about these Terms, please contact us at:
Refund & Credit Policy
Please note: we do not offer cash refunds. All eligible cancellations result in store credit, which can be used toward another service, gifted to someone else, or used in our wellness shop.
Workshops
If you decide a course isn't right for you after our first meeting, we'll gladly exchange your remaining credit for another service.
If none of our current services are a good fit, we'll hold your credit for 30 days from your purchase date so you have time to find something that works for you.
You can also:
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Gift your credit to someone else, or
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Use it toward items in our wellness shop
Readings
Cancellations made at least 24 hours in advance are eligible for store credit. Cancellations made after that window are not eligible for store credit. You can save your credit with us for 30 days, to use in-store, gift to someone, or toward a different service.
Lateness & No-Shows
If you're more than 10 minutes late to your appointment, it will be treated as a no-show. No-shows are not eligible for credit.
How to Cancel or Reschedule
Cancellations or reschedule requests must be made at least 24 hours in advance by text or email.
We're only able to offer one reschedule per booking. A second reschedule is only possible if it falls within 30 days of your original purchase date.
If We Need to Reschedule
If we need to reschedule your appointment, we'll work with you to find a new time that fits. If we can't find a time that works, it will be treated as a cancellation, and you'll have 30 days from your original purchase date to re-book before your credit expires.
Credit Expiration
All credit expires 30 days after your original purchase date if unused.